Return Policy
Thank you for shopping at Velkas Vestments!
We take great pride in creating unique, handmade items for our customers. Due to the nature of our products, all sales are final, and we do not accept returns or offer refunds.
Non-Returnable Items:
- All items are non-returnable, including:
- Hand-painted and custom-designed clothing
- Personalized items
- Gift cards
- Underwear and swimwear (for hygiene reasons)
Defective or Incorrect Items:
In the unlikely event that you receive a defective or incorrect item, please contact us at [support@velkasvestments.de] within 14 days of delivery. We will review the issue and provide instructions for an exchange or replacement if the claim is approved. Please include a copy of your purchase receipt or proof of purchase in your email.
Thank you for understanding and supporting Velkas Vestments. We strive to ensure every customer is fully satisfied with their unique, hand-painted purchase.
If you have any questions, feel free to reach out to our support team at [support@velkasvestments.de].